CUSTOMER SERVICE

Customer ServiceWelcome to the ConEdison Solutions Customer Service Center.  Thank you for choosing ConEdison Solutions to be your energy company.

At ConEdison Solutions, we value our customers’ satisfaction.  Because we understand how important energy is to your home and business, we encourage you to send us your comments or contact us at any time with your questions.

General Contact: 1-888-210-8899

Our call center is open Monday through Friday from 9:00 a.m. to 5:00 p.m EST.  If you need information regarding your meter reading or have an issue with the utility, please contact your local utility listed on your electric bill.

Please have your utility bill available when you contact us.


FAQS

Residential and Small Business

  • New York:  1-888-320-8991       
  • Connecticut:  1-866-469-4362

  • Pennsylvania:  1-866-842-8166
  • Maryland:  1-877-238-2143
  • Massachusetts
    • Cape Light Compact customers – 1-800-381-9192
    • City of Marlborough customers – 1-866-469-8361

 

Large Business

  • Electric Commodity:  1-800-316-8011

 

Business & Government Customers


  • Energy Services: 1-888-210-8899

 

Solar

  • 1-866-915-0441

 

Supplier Diversity Program

  • 1-888-210-8899


Texas
If you are a Texas customer experiencing an emergency, the following is a listing of emergency contact numbers for the Texas utilities in which we sell electricity:

  • AEP Central & North – 1-866-223-8508
  • Centerpoint Energy – 1-800-332-7143
  • Oncor/TXU – 1-888-313-4747
  • Texas-New Mexico – 1-888-866-7456

 

Should you ever experience an emergency or interruption in service, please contact your local utility company.